1111kk Privacy Policy

Privacy at a Glance

The cards below summarise the six core principles that govern how 1111kk handles your personal data. Full details are set out in the sections that follow.

1. Introduction and Scope

This Privacy Policy ("Policy") describes how 1111kk ("the Platform", "we", "us", "our"), operating the website at 1111kk.pro, collects, uses, stores, shares, and protects the personal data of individuals ("you", "the Player", "the User") who visit or register an account on the platform.

This Policy applies to all personal data processed by 1111kk in connection with the provision of its online sports betting, live casino, slots, crash games, and poker services. It covers data collected through the website, customer support interactions, payment processing activities, and any promotional communications you have opted into.

By registering an account or continuing to use the 1111kk platform after this Policy has been published or updated, you acknowledge that you have read and understood its contents. If you disagree with any part of this Policy, you should discontinue use of the platform and contact our support team to close your account.

2. Personal Data We Collect

1111kk collects personal data in several ways: directly from you when you register or interact with the platform, automatically through your use of the website, and from third-party sources such as payment processors and identity verification providers. The categories of data we collect are as follows:

We do not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information. If any such data is provided voluntarily (for example, in a responsible gaming context), it will be treated with the highest level of confidentiality and used solely for the purpose for which it was submitted.

3. How We Use Your Personal Data

1111kk processes your personal data only for clearly defined, legitimate purposes. The table below sets out each processing activity and the legal basis on which it rests:

• Account registration and management — to create and maintain your player account, verify your identity, and ensure eligibility requirements are met.
• Transaction processing — to process deposits via bKash, Nagad, Rocket, Upay, and bank transfers, and to pay out verified withdrawal requests to your registered payment method.
• Platform security and fraud prevention — to monitor for suspicious activity, detect and prevent fraud, money laundering, and account compromise, and to comply with anti-money-laundering (AML) obligations.
• Customer support — to respond to your enquiries, complaints, and responsible gaming requests submitted via email to [email protected].
• Regulatory compliance — to meet obligations imposed by applicable laws, including record-keeping, reporting duties, and responding to lawful requests from competent authorities.
• Responsible gaming — to monitor betting patterns for indicators of problem gambling, to enforce self-exclusion and account restriction requests, and to provide appropriate support resources.
• Platform improvement — to analyse usage data in aggregate form to understand how players interact with the platform, and to improve the user experience, product offering, and technical performance.
• Promotional communications — to send you relevant offers, bonus notifications, and news about 1111kk where you have opted in to receive such communications. You may withdraw this consent at any time.

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first notifying you and, where required, obtaining your consent.

4. Sharing Your Personal Data

1111kk does not sell, rent, or trade your personal data to third-party advertisers or marketers. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

• Payment processors — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Islami Bank, City Bank, Sonali Bank, Visa, and Mastercard receive the transaction data necessary to process your deposits and withdrawals. Each provider operates under its own privacy policy and data protection obligations.
• Identity verification providers — third-party KYC (Know Your Customer) services may receive your identity document data and biometric data for the purpose of verifying your age and identity in compliance with our anti-fraud and AML obligations.
• Game software providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed software suppliers may receive your account identifier and session data to the extent required to deliver their game products on our platform. They do not receive your full identity or financial data.
• Legal and regulatory authorities — we will disclose personal data to law enforcement agencies, courts, or regulatory bodies where we are legally compelled to do so by a valid court order, regulatory direction, or applicable law.
• Business successors — in the event of a merger, acquisition, or sale of all or part of the platform's assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

5. Data Retention

1111kk retains your personal data for as long as your account is active and for a defined period following account closure, in order to meet our legal, regulatory, and contractual obligations. The following retention periods apply:

• Account and identity data — retained for a minimum of five (5) years following account closure, to satisfy AML record-keeping requirements and to defend against potential legal claims.
• Transaction records — retained for a minimum of five (5) years from the date of each transaction, consistent with financial record-keeping obligations.
• Customer support records — retained for two (2) years from the date of the last interaction, unless the correspondence relates to an ongoing dispute or formal complaint.
• Marketing preferences — retained until you withdraw consent or close your account, after which they are deleted or anonymised.
• Technical and usage logs — retained for up to twelve (12) months from collection for platform security and performance analysis purposes, after which they are anonymised or deleted.

Where data is no longer required for any of the purposes set out in this Policy, 1111kk will securely delete or irreversibly anonymise it in accordance with our internal data destruction procedures.

6. Data Security

1111kk implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data fields (including payment credentials) at rest in our databases.
• Strict role-based access controls ensuring that only authorised personnel may access personal data, limited to what is necessary for their specific function.
• Regular security audits, vulnerability assessments, and penetration testing conducted by independent specialists.
• Multi-factor authentication requirements for internal staff accessing production systems containing personal data.
• Documented incident response procedures to detect, contain, and report data security incidents within a defined timeframe.

While 1111kk takes all reasonable steps to protect your data, no internet-based system can be guaranteed to be entirely secure. You are responsible for keeping your own account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

7. Cookies and Tracking Technologies

1111kk uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the platform, remember your preferences, analyse traffic, and deliver relevant content. The categories of cookies we use are as follows:

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 1111kk platform. Instructions for managing cookies in popular browsers are available in each browser's help documentation.

8. Your Data Rights

As a registered player, you have the following rights with respect to the personal data that 1111kk holds about you. To exercise any of these rights, please contact our support team at [email protected] with your registered account email address and a clear description of your request.

• Right of access — you may request a copy of all personal data we hold about you, along with information about how it is processed and with whom it is shared.
• Right to rectification — if any personal data we hold is inaccurate or incomplete, you may request that it be corrected. Minor corrections (such as updating a contact phone number) can often be made directly from within your account settings.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected. Please note that this right is subject to our legal obligation to retain certain records (see Section 5).
• Right to restrict processing — in certain circumstances you may request that we suspend active processing of your data while a query or complaint is resolved, without requiring full deletion.
• Right to data portability — you may request a copy of your personal data in a structured, commonly used, machine-readable format, where technically feasible.
• Right to withdraw consent — where processing is based on your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object — you may object to processing of your personal data for direct marketing purposes at any time. We will honour such requests promptly.

We will respond to all data rights requests within a reasonable timeframe and will keep you informed of progress where additional time is required to fulfil a complex request.

9. Minors and Age Restriction

The 1111kk platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or submitted personal data without authorisation, we will immediately suspend the account, delete the associated personal data, and reverse any financial transactions to the extent possible.

If you believe that a minor has accessed or registered on the 1111kk platform, please notify us immediately at [email protected] so that we can take prompt remedial action.

10. International Data Transfers

Some of the third-party service providers used by 1111kk — including game software suppliers, identity verification providers, and cloud infrastructure partners — may process personal data on servers located outside Bangladesh. Where such transfers occur, 1111kk takes reasonable steps to ensure that the receiving party maintains an equivalent level of data protection through contractual safeguards, including standard data protection clauses.

By using the 1111kk platform, you acknowledge that your personal data may be transferred to and processed in countries outside Bangladesh, subject to the protections described above.

11. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 1111kk holds about you, please contact our dedicated support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

For responsible gaming enquiries including self-exclusion requests, deposit limits, or account time-outs, please visit our Responsible Gaming page for dedicated guidance.